Hackers compromised an account on my WHM/Cpanel sever. They were using this account to send mass spam emails. I did not know of this problem, but noticed an issue with my servers resource usage. Master Guru Joan identified the issue, removed the trickily hidden malicious scripts, found the security hole, and reported the malicious IP. He kept a detailed log of his actions and was extremely time efficient. I highly recommend Joan! A+
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